Last Updated: April 17, 2026
At Cruise Geeks LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us through our website, booking forms, and communication channels.
1. Information We Collect
To provide expert travel planning and secure your cruise reservations, we collect the following types of information:
- Personal Identifiers: Name, date of birth, gender, and citizenship.
- Contact Information: Email address, phone number, and physical mailing address.
- Travel Documentation: Passport details and government-issued ID (required for cruise bookings).
- Financial Information: Credit card details and billing addresses (processed securely via our host agency or supplier portals).
- Preferences: Dietery restrictions, loyalty program numbers, and cabin preferences.
2. How We Use Your Information
We use your data strictly for the purpose of facilitating your travel:
- To research, quote, and book cruise travel and related services.
- To communicate important itinerary updates and travel documents.
- To provide personalized “Suite Expert” recommendations based on your history.
- To improve our website experience and send optional marketing updates (if opted-in).
3. Information Sharing & Disclosure
We do not sell your personal data. We only share your information with third parties necessary to complete your travel arrangements, including:
- Travel Suppliers: Cruise lines (e.g., Royal Caribbean), airlines, hotels, and insurance providers.
- Host Agency: Our partner, Travel Planners International (TPI), for commission and booking processing.
- Technology Partners: CRM tools (such as Tern or GoHighLevel) used to manage your itinerary and communication.
4. Data Security
We implement industry-standard security measures to protect your data. When you provide sensitive information (like credit card details), it is entered directly into secure, encrypted supplier portals or our PCI-compliant CRM. We do not store full credit card numbers on our local servers.
5. Your Rights
You have the right to:
- Request a copy of the personal data we hold about you.
- Request that we correct or update any inaccurate information.
- Request the deletion of your data (subject to legal or contractual obligations related to your travel bookings).
6. Cookies and Tracking
Our website may use cookies to analyze site traffic and enhance user experience. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain site features.
7. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at: info@mycruisegeeks.com